Frequently Asked Questions

Please contact us via phone at 646-809-5440, submit an email through our connect page, or click the link at the bottom of the page. We will then set up a phone call (approximately 10–15 minutes) to learn more about why you are seeking services and to determine if our practice can assist you. We may then schedule a 90 minute initial consultation session to learn more about you, identify goals for treatment, and discuss our recommendations.

Finding the right therapist means working with a clinician whose experience, approach, and personality align with your needs and goals. A strong therapeutic fit helps you feel understood, supported, and comfortable engaging in the work of therapy.

The right match can significantly impact progress and outcomes.

MindWell NYC considers your concerns, preferences, scheduling needs, and therapy goals to connect you with a clinician experienced in treating your specific challenges. This personalized matching process helps streamline what can otherwise feel overwhelming. The goal is to make starting therapy easier and more effective.

MindWell NYC is considered an out-of-network provider and does not accept insurance. Many insurance plans provide reimbursement for psychotherapy services (assessments, group, and individual therapy). MindWell NYC will provide you with monthly insurance statements with the necessary codes for possible reimbursement from your insurance provider or flexible spending plan.

*Please note: This is an estimate and not a guarantee. Please contact your insurance companies directly for more information and to confirm your coverage.

Please call your insurance company and ask:

• Do I have coverage for out-of-network mental health outpatient visits?
• What is my deductible and has it been met?
• What percentage of therapy service fees are covered? Please ask about the following CPT codes: consultation (90791), individual therapy (90834), group therapy (90853), and multifamily skills group (90849).
• How many visits are covered in a calendar year?
• Do you cover telehealth visits?

• Individual therapy: fees start at $250 per session
• Group therapy: fees start at $75 per session
• Couples therapy fees start at $350
• Family therapy fees start at $400

Please contact us to inquire about fees for neuropsychological testing.

Please connect with us to discuss our range of fees, which vary depending on the level of experience of the clinician.

We accept credit cards.

We kindly request a minimum of 48 hours notice to cancel your appointment. If you do not cancel your appointment at least 48 hours ahead of time or do not show for your appointment, you will be charged for the cost of service. This is to ensure that we are able to offer services to others should you be unable to attend. Please note that insurance companies do not typically reimburse for no show or late cancellation appointments.

We offer both short-term, focused support and more intensive therapy options to meet you where you are. Through structured group therapy and skills-based programs, as well as individually tailored intensives like week-long treatment experiences, you can build momentum, learn practical tools, and make meaningful progress in a shorter time frame. These approaches are designed to provide targeted, evidence-based care that fits your goals and your schedule.