80 8th Ave #600, New York, NY 10011

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Frequently Asked Questions

Find a therapist in New York City for adults seeking support with anxiety, depression, stress, relationship challenges, or life transitions. MindWell NYC helps match you with an experienced, licensed therapist offering evidence-based care tailored to your needs.

What is the process of starting therapy?

Please contact us via phone at 646.809.5440, submit an email through our connect page by clicking here, or click the link at the bottom of the page. We will then set up a phone call (approximately 10-15 minutes) to learn more about why you are seeking services and to determine if our practice can assist you. We may then schedule a 90 minute initial consultation session to learn more about you, identify goals for treatment, and discuss our recommendations.

What does it mean to find the “right” therapist?

Finding the right therapist means working with a licensed clinician whose experience, approach, and personality align with your needs and goals. A strong therapeutic fit helps you feel understood, supported, and comfortable engaging in the work of therapy.
The right match can significantly impact progress and outcomes.

How does MindWell NYC help match me with a therapist?

MindWell NYC considers your concerns, preferences, scheduling needs, and therapy goals to connect you with a clinician experienced in treating your specific challenges. This personalized matching process helps streamline what can otherwise feel overwhelming. The goal is to make starting therapy easier and more effective.

Do you take insurance?

MindWell NYC is considered an out-of-network provider and does not accept insurance. Many insurance plans provide reimbursement for psychotherapy services (assessments, group, and individual therapy). MindWell NYC will provide you with monthly insurance statements with the necessary codes for possible reimbursement from your insurance provider or flexible spending plan.

*Please note: This is an estimate and not a guarantee. Please contact your insurance companies directly for more information and to confirm your coverage.

How can I learn more about what my insurance covers?

Please call your insurance company and ask:

Do I have coverage for out-of-network mental health outpatient visits?
What is my deductible and has it been met?
What percentage of therapy service fees are covered? Please ask about the following CPT codes: consultation 90791.90, individual therapy 90834, and group therapy 90853, and multifamily skills group 90849.
How many visits are covered in a calendar year?
Do you cover telehealth visits?

What are your fees?

Individual therapy: fees start at $250 per session

Group therapy: fees start at $150 per session
Couples therapy fees start at $350
Family therapy feed start at $400

Please contact us to inquire about fees for neuropsychological testing.

Please connect with us to discuss our range of fees, which vary depending on the level of experience of the clinician.

What form of payment do you accept?

We accept credit cards.

What is your cancellation policy?

We kindly request a minimum of 24 hours notice to cancel your appointment. If you do not cancel your appointment at least 24 hours ahead of time or do not show for your appointment, you will be charged for the cost of service. This is to ensure that we are able to offer services to others should you be unable to attend. Please note that insurance companies do not typically reimburse for no show or late cancellation appointments.

What short-term or intensive therapy options do you offer, and how can they help me make progress more quickly?

We offer both short-term, focused support and more intensive therapy options to meet you where you are. Through structured group therapy and skills-based programs, as well as individually tailored intensives like week-long treatment experiences, you can build momentum, learn practical tools, and make meaningful progress in a shorter time frame. These approaches are designed to provide targeted, evidence-based care that fits your goals and your schedule.

How finding a therapist works

1. Initial Consultation

You begin with a free consultation to discuss your concerns, goals, and preferences for therapy.

2. Thoughtful Matching

Based on your needs, MindWell NYC matches you with a licensed therapist experienced in treating your specific concerns.

3. First Therapy Session

Your first session focuses on building rapport, understanding your goals, and outlining a treatment plan.

4. Ongoing Treatment

Therapy sessions focus on insight, coping skills, emotional regulation, and personal growth using evidence-based care.

5. Progress Review & Adjustment

Your therapist regularly evaluates progress and adjusts treatment as your needs evolve.

FAQ: You May Have Some Questions About Therapy…

Q: Is therapy effective for anxiety and depression?

A: Yes. Research consistently shows that psychotherapy—especially evidence-based approaches like CBT—is effective for treating anxiety, depression, and related concerns.

Q: Is therapy confidential?

A: Yes. All therapy sessions are confidential and conducted in accordance with HIPAA and professional ethical standards.

Q: Can I do therapy online if I live in NYC?

A: Yes. MindWell NYC offers secure teletherapy to clients located in New York State, in addition to in-person sessions.

Q: How many therapy sessions will I need?

A: The number of sessions varies depending on your goals, concerns, and progress. Some people benefit from short-term therapy, while others choose ongoing support. Your therapist will collaborate with you to determine the right pace and length.